The Purple Fig Eco Cleaning Co. - Austin, Texas

R. L.

First deep cleaning done and overall we are very impressed! A couple little things were missed, but since it was the first big deep clean with so much to do I'm ok with it because they definitely did so much in the time they were here! I spoke with Alexis at the start about logistics and she helped smooth the process. Thank you! Again, so much work was done and we are happy with the company!

Todd R.

Amazing customer of ours! The Fig team worked with our design and installers to create an amazing fleet of great looking, safe vehicles to service the ATX market. Super friendly and respectful treatment of our entire supply staff!

Patricia R.

I'm so thankful to have found Purple Fig. It's such a great feeling knowing that my house was cleaned with safe, natural products. Darryl and Gregory did a seriously amazing job and the customer service has been just great.

Riley H.

Ariel, Hannah, and Gregory did an amazing, thorough cleaning! Our house is sparkly. They were efficient - in and out in two hours! Will definitely book with Purple Fig again!

Bacon M.

Purple Fig was prompt, thorough, efficient, and smelled great!!! They came with a large team to get the job completed quickly and were in and out with excellent results!!! David was extremely courteous and kind. Will definitely continue to call on them for keeping our home clean and cozy!

Lauren M.

We just had our first cleaning last week, and I've been really pleased with the result. Our crew of Hannah W., Alexis Y., and Maureen D. did a thorough job and the house smelled and looked great when they were finished. They made the rest of our week much less stressful knowing that the house cleaning was already checked off our list!

Kathryn H.

Overall, the cleaners did a good job, they were super friendly, and the customer service was responsive, but the cost for the cleaning seemed fairly steep to what we were initially quoted - When they assessed our space the day of cleaning, they called to tell me my cleaning would cost almost $200 more than the estimate because our space was more lived in. This was rather odd since I purchased the McKinney Falls cleaning plus the Move-In/Move-Out add on, so like, the deepest cleaning. The house is less than 1800 sq ft, one floor, all furniture was out, and we lived there for 2 years. I guess that is more lived in?

The representative who told me about the price said we could stick to my original quote; however, I felt that if I did that, would things not be cleaned because of me not compromising on the new price? I didn't want that either. I negotiated with someone over the phone to lessen the amount of cleaning for the floor since I had a service for that the next day, and to lighten the amount of cleaning in the kitchen cabinets. This lowered the price a little bit. Okay great, sound good!

When I got to the house, I was a little underwhelmed. Like I mentioned before, things were cleaned. The stove and fridge cleaning were AMAZING! However, I had to go back to the house to dust the walls, dust the top of the kitchen cabinets, clean the doors and door knobs, some of the windows, window sills, some of the blinds, the baseboards, etc. I was like I paid $600 to do even more cleaning?

Someone on the team reached out to about my experience, so I did let them know. I usually love giving out great, high reviews to promote smaller businesses! This experience made me feel a little unsettled. I think if the individual didn't reach out to me, I would have given out a 2 star review, but I do really appreciate a business trying to listen to their customers/clients.

TLDR: Good team, good response time for quotes and customer service, ok cleaning, provide a realistic range for estimates.

Missy M.

Huge fan of purple fig!!! We’ve used several cleaning services and they are far and away the best we’ve used. They’re easy to schedule with, and always arrive promptly when expected. They do an incredible job with such attention to detail (and always take feedback into account - although we rarely have had to ask for adjustments). They’re also so sweet and friendly. They’re slightly more expensive than other services we’ve used but 100% worth it and we could never go back.