Sundays Sun Spa Shop - Jacksonville, Florida

Ashlee D.

The girl working here made me wait to spray tan because there was another person IN A BED tanning that wanted to spray tan when she was done. I assured her I’m in and out and would be out before she was done. She told me no it would take make to long because it takes a while. I told her I use Versapro about once a month and could do it. She said no but the person that’s going to spray tan after her bed tanning won’t take long, she’ll be really quick once she’s out of the bed tanning. The other person will be quick but I have to wait because I won’t be? Very bad customer service. Never had this happen at any other salon. Will not be back.

Phillis G.

The worst management I have ever dealt with in my life. I canceled my membership in May of this year because I was going to have a few procedures done. I have now been in there on three different occasions where they have not canceled my membership like I have asked them to they still continue to keep charging my card. They charged my card five additional months without my consent, and I even have the paperwork stating and signed where my membership has been canceled. Now, I will be reporting them to the Better Business Bureau. The worst experience I have ever had and they also told me the owner would not be able to call me. She was not able to provide me with anybody’s cell phone number or information in which I could talk to a higher Person and management. So not only is this a company that lies to you it is a company that steals from you and they think they can get away with it so I will be waiting on a phone call or an email and I definitely will be waiting on my $160 to be refunded to my account.

Francesca M.

I stopped in here a few weeks ago because I was out of town and couldn’t go to my usual place. I did the versa pro spray booth which I have used religiously since it came into existence at least 10 years ago. Their booth wasn’t working correctly and a huge streak of tanning solution dumped out and sprayed my entire body in one streak. I had to wash it all off and it still stained my skin with one long dark streak dripping off me. They set me up to repay in a different location but my tan didn’t have time to sit after all of that and I didn’t even get a tan. The staff was friendly and the manager was supposed to call me to process a refund but she never did.

Micki A.

Employees are unable to answer basic questions about your membership, will put your account on hibernation even if you don’t sign their form because you have questions you’d like to have answered first.

Leanne A.

Wellll here we go. I haven’t been there yet but going my first time this afternoon. They don’t have to be super friendly or anything just politely answering my questions. Now I’m an older gal ( 57yrs) so I still wanna look my best but I’ve been to tanning places actually laugh at me. Very unprofessional and impolite. I’m hoping this place will be much different because it’s nice and close my house. Wish me luck ! 🙂

Miranda C.

I've been tanning with this salon for many years (at different locations) but most recently at the Baymeadows location. I called and placed my account on hold and went into the store to sign a needed document to ensure my account was put on hold after I found out I was pregnant. I went in store today to get a spray tan for maternity pictures and was told that I could not receive services since my account that was supposed to have been on hold hadn't been paid in several months. The staff was very kind about the situation, however a mistake when putting in my hold status must have been made and rather then rectifying the situation I was declined services and asked to pay money for services not rendered to no fault of my own. I was not notified in any way that there was a problem with my account, leaving me clueless about this situation and now tanless (if you know you know) for my pictures. Before now, I've never had any issues with this salon in particular or any of their other locations. The beds are top quality and always clean. I'm extremely disappointed to seek services elsewhere, however I will not be paying for several months of services that I did not receive, especially after following all proper protocol to ensure my account was properly placed on hold.

elizabeth P.

The beds are great and all around good what I have seen and all employees have been really nice

The G. D. S.

Owner is NERMIN DEDIC!!!

Absolutely horrible management!!!!! We canceled our service last month after 5 years because we were moving. Still got charged this month!!!! Asked management (ERIN) to fix this and was RUDELY told to go f myself. We have sent MANY people to this location. Can’t believe that this happens these days. Maybe the owner should look into this.

Update:
After reading some of the other reviews, it seems the owner just wants to argue with any bad reviews….hmmmmmm….ive owned my business for 25 years. The good reviews mean nothing when it comes to improving. When you see owners argue and just simply call the customer a liar, then there’s the problem.i don’t care how successful you are or how much you THINK you are, it’s ALL perspective. Word of mouth is the best means for business. I know for a fact that my wife has sent 17 ladies to that very location. Yes. 17. We have a lot of followers. No need to even respond to me, but your ego has control. And you know it. Well, I will put the word out in Jax to our followers. 🤷🏻
Good luck?!?